FAQs

Furrow Farm

Real trees for real people


Do you take debit/credit cards?

Yes, we take debit/credit cards and cash. We no longer accept checks. No returns, refunds or exchanges once the tree leaves the farm. 


Should I add vodka/bleach/sugar/ginger ale to the tree water?

While adding sugar to the water might not damage the tree, it won't make a difference. However, other substances may damage a tree and cause the needles to fall off prematurely. We recommend just using plain old water.


Does my tree need a fresh cut?

Yes. If it has been 1 or more hours, you should cut at least 1/2 inch off the bottom before you put it in water. ​Sometimes a tree is fully hydrated and won't drink water right away and if the needles are green and rubbery then the tree is just fine!


How do I know if my tree will fit in my stand?

We recommend measuring the opening of your stand before arriving, and bring a tape measure with you to measure the base of your desired Christmas tree. We have large tree stands for sale.


Can any size tree be baled?

We can bale most of our trees. However, extremely tall, full trees might not fit through our balers. If you plan on getting a very large tree, be prepared for this by bringing a trailer or a pickup truck. 


How often do I water my tree?

Your Christmas tree is going to drink a lot of water in the first week. We suggest adding water morning and night, but if you have pets, you may need to add more as they might drink it, too. Make sure the water level never falls below the butt of the tree, or it will reseal itself. 


Can we come get a tree in the middle of the night?

We don't have outside lighting at our farm, so once the sun goes down it gets very dark. Our hours are Mon-Fri 10am-5pm, and Sat-Sun 9am-5pm. Please do not enter UCUT after 4:30pm.


Do we bring our own saw?

Only if you want a sharp one. Just kidding! We supply saws and twine for you to tie the tree down. Please no chainsaws, or axes, ask an employee if you need assistance. Please remember to turn in your saw after you're finished! 


Can I bring my dog?

All family members are welcome. Please keep your pets leashed and clean up after them. If your dog marks a Christmas tree, then it's yours to purchase :). Please keep pets away from the livestock-our fences our electric-be cautious! 


Can we pet the farm animals?

You are welcome to VIEW the animals, but please don't pet them. Our fences are electric so be cautious!


Can we walk around the farm?

We have designated trails around the farm that you are welcome to enjoy. 


When does your farm open?

We always open the day after Thanksgiving at 9am. We are open every day M-F 10am-5 and Sat/Sun 9am-5 until supplies last. We don't do daily updates on our website, so please check Facebook or Instagram for updates or early closure.


​Do you offer free tractor rides?

yes!

 


Will the lines be long to pay? 

Christmas season is busy everywhere and especially when the search for the perfect tree is on everyones agenda. We changed our exit(in 2020) and added 4 new pay lanes to speed up the process. We try our best to get you through efficiently. 


Did the high temps in June of 2021 cause damage to the trees? Yes, our UCUT noble firs and grand firs were sunburned from the extreme heat(limited supply in Ucut), causing the needles on many of the trees to turn brown/red (these UCUT varieties are not diseased. We are hopeful that some of the trees will snap out of it with new growth and trimming in a year or two. Please check out our fresh cut nobles that we grow in higher elevation (nobles do best higher up) and harvest daily for your convenience. 


Please be patient and kind to our employees as they work hard all day and sometimes there are circumstances beyond our control. Equipment breakdowns, employee shortages due to sickness(it's also VERY difficult to hire seasonal help) new hires are just learning etc...No refunds, returns or exchanges once the tree leaves the farm. Thank you for understanding!